Based on public reviews and response behavior.
142 reviews over 1,380 days (about 3.1 per month). Busiest month: 70% of reviews — one month dominates this sample. Languages: en 82%, unknown 11%, es 7%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
55.1
Industry average 64.6
9.5 below average
Rating
3.71
Industry average 4.29
0.58 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 40% negative
Covering August 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 142 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.789). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 67% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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