Customereye

Autoscratch

Auto Parts & Accessoriesautoscratch.co.uk

Review data last updated .

Based on public reviews and response behavior.

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177 reviews over 319 days (about 17 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

76/100
4.99 ★ average rating · 177 reviews
76/100 from 177 reviews over 11 months, moderate confidence.

Auto Parts & Accessories average: score 60.0, rating 4.34 stars, reply rate 36.6%, over 559 ranked companies · benchmark 2 Oct 2026

Score

76.1

Industry average 60.0

16.1 above average

Rating

4.99

Industry average 4.34

0.65 above average

Reply rate

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Industry average 36.6%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#63of 559 ranked in Auto Parts & Accessories
Top 11% · Top Tier
#1 (best)#559 (worst)
#61Peer
#62Peer
#63This company
#64Peer
#65Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

96% of reviews positive, 3% negative

96%
positive
  • Positive96%
  • Neutral1%
  • Negative3%

Sentiment Balance

Covering September 2026 — 17 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Product Quality
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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