Based on public reviews and response behavior.
600 reviews over 221 days (about 83 per month). Busiest month: 16% of reviews.
Auto Parts & Accessories average: score 61.4, rating 4.38 stars, reply rate 34.8%, over 934 ranked companies · benchmark 13 Oct 2026
Score
42.1
Industry average 61.4
19.3 below average
Rating
4.50
Industry average 4.38
0.12 above average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 38% negative
Covering October 2024 — 67 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 42% negative and 2% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 934 ranked companies in Auto Parts & Accessories (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.337). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 42.1 sits in the bottom quarter of about 950 ranked Auto Parts & Accessories companies (25th percentile: 52, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
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