Customereye

Argos Pet Insurance

Finance & Insurance • United Statesargospetinsurance.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

62/100
−0.7 vs. last month4.41 ★ average rating · 2,000 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#119of 373
Top 32% · Upper Half
#1 (best)#373 (worst)
#117Peer
#118Peer
#119This company
#120Peer
#121Peer

Overall Customer Sentiment

Above Average

70% of reviews positive, 28% negative

70%
positive
  • Positive70%
  • Neutral2%
  • Negative28%

Sentiment Balance

Covering June 2026 — 21 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,972 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
19.5%
Response Speed
15.4%
Loyalty
13.0%
Customer Support
12.6%
Pricing
10.8%

Most feedback concerns Onboarding.

The most common complaint theme is Communication, making up 7.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100
63/100
signal score
  • •Built from a negative-review share of 27.6% across this company's analyzed reviews.
  • •10 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5★
79.1%
4★
5.8%
3★
2.8%
2★
1.9%
1★
10.4%

Based on 2,000 analyzed reviews. Sentiment is slipping: 86.1% of reviews in the last three months were positive, compared with 94.0% in the three months before that.

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