Based on public reviews and response behavior.
1,000 reviews over 118 days (about 258 per month). Busiest month: 50% of reviews. Languages: en 89%, unknown 9%, fr 1%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
60.0
Industry average 64.0
4.0 below average
Rating
4.87
Industry average 4.23
0.64 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 35% negative
Covering July 2026 — 52 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 27% negative and 4% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 1,000 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 330 mentions with a sentiment score of 81.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
