Based on public reviews and response behavior.
100 reviews over 2,456 days (about 1.2 per month). Busiest month: 25% of reviews. Languages: en 100%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
60.0
Industry average 64.0
4.0 below average
Rating
4.39
Industry average 4.23
0.16 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering January 2025 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.204). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 60 mentions with a sentiment score of 79.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
