Based on public reviews and response behavior.
128 reviews over 330 days (about 12 per month). Busiest month: 16% of reviews. Languages: en 99%, fr 1%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,039 ranked companies · benchmark 24 Oct 2026
Score
26.0
Industry average 71.4
45.4 below average
Rating
1.09
Industry average 4.67
3.58 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
9% of reviews positive, 91% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 128 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,039 ranked companies in Home Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.719 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 26.0 sits in the bottom quarter of about 2,100 ranked Home Services companies (25th percentile: 62, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99