Based on public reviews and response behavior.
1,171 reviews over 6,288 days (about 5.7 per month). Busiest month: 6% of reviews. Languages: en 88%, unknown 7%, fr 4%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 47.4%, over 1,331 ranked companies · benchmark 30 Oct 2026
Score
28.6
Industry average 70.9
42.3 below average
Rating
2.27
Industry average 4.63
2.36 below average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
31% of reviews positive, 68% negative
Covering August 2026 — 30 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 80% negative and 3% neutral.
Share of theme mentions
Themes from the 1,171 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,331 ranked companies in Home Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.727 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 28.6 sits in the bottom quarter of about 1,300 ranked Home Services companies (25th percentile: 62, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
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