Based on public reviews and response behavior.
318 reviews over 1,286 days (about 7.5 per month). Busiest month: 19% of reviews. Languages: en 84%, unknown 4%, de 4%.
Computers & Hardware average: score 61.9, rating 4.30 stars, reply rate 33.3%, over 271 ranked companies · benchmark 30 Oct 2026
Score
53.2
Industry average 61.9
8.7 below average
Rating
2.92
Industry average 4.30
1.38 below average
Reply rate
—
Industry average 33.3%
not measured
Among ranked Computers & Hardware companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 47% negative
Covering August 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from the 318 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 271 ranked companies in Computers & Hardware (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 53.2 sits in the bottom quarter of about 250 ranked Computers & Hardware companies (25th percentile: 54, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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