Customereye

Qskinz

Computers & Hardware • United Kingdomeasyskinz.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

53/100
+17.6 vs. last month4.35 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#57of 127
Top 45% · Upper Half
#1 (best)#127 (worst)
#55Peer
#56Peer
#57This company
#58Peer
#59Peer

Overall Customer Sentiment

Above Average

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering November 2024 — 23 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 9% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.4%
Delivery Shipping
13.0%
Communication
12.7%
Loyalty
11.6%
Onboarding
11.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 10.7% across this company's analyzed reviews.
  • 7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
81.8%
4
1.3%
3
1.3%
2
1.2%
1
14.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 82.2% of reviews in the last three months were positive, compared with 82.7% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis