Based on public reviews and response behavior.
100 reviews over 3,596 days (about 0.8 per month). Busiest month: 15% of reviews. Languages: en 100%.
Sporting Goods & Equipment average: score 61.8, rating 4.20 stars, reply rate 26.5%, over 198 ranked companies · benchmark 16 Oct 2026
Score
78.5
Industry average 61.8
16.7 above average
Rating
4.92
Industry average 4.20
0.72 above average
Reply rate
—
Industry average 26.5%
not measured
Among ranked Sporting Goods & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 11% negative
Covering July 2017 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 198 ranked companies in Sporting Goods & Equipment (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 78.5 places the company in the top quarter of about 200 ranked Sporting Goods & Equipment companies (75th percentile: 73). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 47 mentions with a sentiment score of 91.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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