Customereye

Cox the Saddler Limited

Sporting Goods & Equipmentsaddler.co.uk

Review data last updated .

Based on public reviews and response behavior.

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137 reviews over 375 days (about 11 per month). Busiest month: 12% of reviews. Languages: en 96%, it 4%.

Overall Score

79/100
+7.7 vs. last month4.94 ★ average rating · 137 reviews
79/100 from 137 reviews over 13 months, moderate confidence.

Sporting Goods & Equipment average: score 62.6, rating 4.29 stars, reply rate 30.2%, over 82 ranked companies · benchmark 2 Oct 2026

Score

79.2

Industry average 62.6

16.6 above average

Rating

4.94

Industry average 4.29

0.65 above average

Reply rate

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Industry average 30.2%

not measured

Competitive Performance Rank

Among ranked Sporting Goods & Equipment companies

#9of 82 ranked in Sporting Goods & Equipment
Top 11% · Top Tier
#1 (best)#82 (worst)
#7Peer
#8Peer
#9This company
#10Peer
#11Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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