Customereye

Rock and Road

Sporting Goods & Equipmentrockandroaduk.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,138 days (about 1.4 per month). Busiest month: 9% of reviews. Languages: en 99%, br 1%.

Overall Score

79/100
4.93 ★ average rating · 100 reviews
79/100 from 100 reviews over 15 months, moderate confidence.

Sporting Goods & Equipment average: score 62.6, rating 4.29 stars, reply rate 30.2%, over 82 ranked companies · benchmark 2 Oct 2026

Score

78.6

Industry average 62.6

15.9 above average

Rating

4.93

Industry average 4.29

0.64 above average

Reply rate

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Industry average 30.2%

not measured

Competitive Performance Rank

Among ranked Sporting Goods & Equipment companies

#10of 82 ranked in Sporting Goods & Equipment
Top 12% · Top Tier
#1 (best)#82 (worst)
#8Peer
#9Peer
#10This company
#11Peer
#12Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

96% of reviews positive, 4% negative

96%
positive
  • Positive96%
  • Neutral0%
  • Negative4%

Sentiment Balance

Covering August 2023 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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