Customereye

Akool Inc

Media & Content • United Statesakool.com

Review data last updated .

Based on public reviews and response behavior.

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163 reviews over 76 days (about 65 per month). Busiest month: 39% of reviews. Languages: en 92%, unknown 6%, ar 1%.

Overall Score

58/100
Short observation window (76 days)
+9.6 vs. last month4.52 ★ average rating · 163 reviews
58/100 from 163 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026

Score

58.3

Industry average 60.5

2.2 below average

Rating

4.52

Industry average 4.02

0.50 above average

Reply rate

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Industry average 31.2%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#443of 776 ranked in Media & Content
Top 57% · Mid Packup 76 from last month
#1 (best)#776 (worst)
#441Peer
#442Peer
#443This company
#444Peer
#445Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

90% of reviews positive, 8% negative

90%
positive
  • Positive90%
  • Neutral2%
  • Negative8%

Sentiment Balance

Covering August 2026 — 44 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 5% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Onboarding
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Customer Support
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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