Based on public reviews and response behavior.
600 reviews over 280 days (about 65 per month). Busiest month: 22% of reviews.
Media & Content average: score 61.5, rating 4.08 stars, reply rate 32.3%, over 1,058 ranked companies · benchmark 24 Oct 2026
Score
58.2
Industry average 61.5
3.3 below average
Rating
4.94
Industry average 4.08
0.86 above average
Reply rate
—
Industry average 32.3%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 7% negative
Covering December 2023 — 69 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 7% negative and 1% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,058 ranked companies in Media & Content (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 264 mentions with a sentiment score of 89.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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