Based on public reviews and response behavior.
50 reviews over 612 days (about 2.5 per month). Busiest month: 20% of reviews. Languages: en 100%.
Cosmetics & Fragrance average: score 64.6, rating 4.33 stars, reply rate 36.7%, over 449 ranked companies · benchmark 24 Oct 2026
Score
55.5
Industry average 64.6
9.1 below average
Rating
3.96
Industry average 4.33
0.37 below average
Reply rate
—
Industry average 36.7%
not measured
Among ranked Cosmetics & Fragrance companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 14% negative
Covering June 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 50 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 449 ranked companies in Cosmetics & Fragrance (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.258). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 55.5 sits in the bottom quarter of about 450 ranked Cosmetics & Fragrance companies (25th percentile: 56, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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