Fièra Cosmetics

Cosmetics & Fragrance • United Statesfieracosmetics.com

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−10.9 vs. last month4.58 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#105of 191

Top 55% · Mid Pack

#1 (best)#191 (worst)

#103Peer

#104Peer

#105This company

#106Peer

#107Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 17% negative

81%

positive

Positive81%
Neutral2%
Negative17%

Sentiment Balance

Covering July 2026 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

23.0%

Delivery Shipping

14.3%

Loyalty

14.0%

Pricing

12.8%

Customer Support

11.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100

17/100

signal score

•Built from a negative-review share of 17.2% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

80.2%

4★

8.6%

3★

4.9%

2★

1.5%

1★

4.8%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 93.2% of reviews in the last three months were positive, compared with 94.3% in the three months before that.

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