Based on public reviews and response behavior.
120 reviews over 383 days (about 9.5 per month). Busiest month: 35% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 62.4, rating 4.21 stars, reply rate 35.5%, over 2,745 ranked companies · benchmark 12 Oct 2026
Score
67.9
Industry average 62.4
5.5 above average
Rating
4.51
Industry average 4.21
0.30 above average
Reply rate
—
Industry average 35.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 20% negative
Covering March 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 120 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,745 ranked companies in General Retail & Marketplaces (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.154 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 4% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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