Customereye

Astoria Activewear

General Retail & Marketplaces • United Stateswww.astoria-activewear.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
4.55 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#93of 359
Top 26% · Upper Half
#1 (best)#359 (worst)
#91Peer
#92Peer
#93This company
#94Peer
#95Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
27.1%
Delivery Shipping
17.7%
Loyalty
17.3%
Pricing
10.4%
Customer Support
8.3%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 1.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW0/100
0/100
signal score
  • Built from a negative-review share of 5.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
82.2%
4
8.0%
3
0.3%
2
1.7%
1
7.8%

Based on 600 analyzed reviews. Sentiment is improving: 80.0% of reviews in the last three months were positive, compared with 64.3% in the three months before that.

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