Customereye

Macustom

General Retail & Marketplacesmacustom.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 109 days (about 28 per month). Busiest month: 54% of reviews — one month dominates this sample. Languages: en 99%, fr 1%.

Overall Score

52/100
Short observation window (109 days)
−13.3 vs. last month2.65 ★ average rating · 100 reviews
52/100 from 100 reviews over 4 months, moderate confidence. trend not shown: window under six months. one month holds 54% of the reviews.

General Retail & Marketplaces average: score 59.3, rating 4.10 stars, reply rate 33.0%, over 1,557 ranked companies · benchmark 16 Sept 2026

Score51.9vs 59.37.4Rating2.65vs 4.101.45Reply ratevs 33.0%

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1090of 1557 ranked in General Retail & Marketplaces
Top 70% · Mid Pack
#1 (best)#1557 (worst)
#1088Peer
#1089Peer
#1090This company
#1091Peer
#1092Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

49% of reviews positive, 50% negative

49%
positive
  • Positive49%
  • Neutral1%
  • Negative50%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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