Based on public reviews and response behavior.
200 reviews over 73 days (about 83 per month). Busiest month: 42% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 61.6, rating 4.18 stars, reply rate 35.4%, over 2,404 ranked companies · benchmark 7 Oct 2026
Score
61.8
Industry average 61.6
0.1 above average
Rating
4.05
Industry average 4.18
0.13 below average
Reply rate
—
Industry average 35.4%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 41% negative
Covering September 2026 — 58 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 52% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,404 ranked companies in General Retail & Marketplaces (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 77.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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