Customereye

8x8

Software & Web Services8x8.com

Review data last updated .

Based on public reviews and response behavior.

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1,204 reviews over 5,064 days (about 7.2 per month). Busiest month: 7% of reviews. Languages: en 58%, us 42%, unknown 1%.

Overall Score

36/100
2.69 ★ average rating · 1,204 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#700of 753
Top 93% · Bottom Tier
#1 (best)#753 (worst)
#698Peer
#699Peer
#700This company
#701Peer
#702Peer

23 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

36% of reviews positive, 62% negative

36%
positive
  • Positive36%
  • Neutral2%
  • Negative62%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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