Based on public reviews and response behavior.
2,354 reviews over 5,323 days (about 13 per month). Busiest month: 42% of reviews. Languages: en 88%, unknown 11%, es 0%.
Software & Web Services average: score 59.5, rating 4.06 stars, reply rate 36.1%, over 2,026 ranked companies · benchmark 6 Oct 2026
Score
36.4
Industry average 59.5
23.1 below average
Rating
2.51
Industry average 4.06
1.55 below average
Reply rate
—
Industry average 36.1%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
35% of reviews positive, 64% negative
Covering September 2026 — 270 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 16% of reviews in this period, with 83% negative and 1% neutral.
Share of theme mentions
Themes extracted from 2,354 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,026 ranked companies in Software & Web Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.534). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 36.4 sits in the bottom quarter of about 2,000 ranked Software & Web Services companies (25th percentile: 50, median: 59). The weakest topic and the reply rate are the two levers that move this score fastest.
