Customereye

MLB

Software & Web Servicesmlb.tv

Review data last updated .

Based on public reviews and response behavior.

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1,951 reviews over 5,291 days (about 11 per month). Busiest month: 44% of reviews. Languages: en 74%, us 26%.

Overall Score

35/100
+10.9 vs. last month2.66 ★ average rating · 1,951 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#787of 851
Top 92% · Bottom Tier
#1 (best)#851 (worst)
#785Peer
#786Peer
#787This company
#788Peer
#789Peer

42 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

35% of reviews positive, 63% negative

35%
positive
  • Positive35%
  • Neutral2%
  • Negative63%

Sentiment Balance

Covering August 2026 — 850 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 31% of reviews in this period, with 67% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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