Customereye

Wondershare Filmora

Software & Web Services • United Statesfilmora.wondershare.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

169 reviews over 140 days (about 37 per month). Busiest month: 29% of reviews. Languages: en 57%, fr 17%, de 10%.

Overall Score

37/100
Short observation window (140 days)
−13.0 vs. last month1.57 ★ average rating · 169 reviews
37/100 from 169 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 60.7, rating 4.06 stars, reply rate 34.1%, over 3,306 ranked companies · benchmark 23 Oct 2026

Score

37.3

Industry average 60.7

23.4 below average

Rating

1.57

Industry average 4.06

2.49 below average

Reply rate

—

Industry average 34.1%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#3004of 3306 ranked in Software & Web Services
Top 91% · Bottom Tierdown 30 from last month
#1 (best)#3306 (worst)
#3002Peer
#3003Peer
#3004This company
#3005Peer
#3006Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

21% of reviews positive, 78% negative

21%
positive
  • Positive21%
  • Neutral1%
  • Negative78%

Sentiment Balance

Covering August 2026 — 18 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Pricing
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Software & Web Services