Based on public reviews and response behavior.
200 reviews over 275 days (about 22 per month). Busiest month: 16% of reviews. Languages: en 100%, es 1%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.9%, over 5,066 ranked companies · benchmark 14 Oct 2026
Score
68.2
Industry average 66.9
1.3 above average
Rating
4.23
Industry average 4.46
0.23 below average
Reply rate
—
Industry average 45.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering October 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,066 ranked companies in Home & Living (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 122 mentions with a sentiment score of 73.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
