Customereye

YPlan

Entertainment & Events • United Kingdomyplanapp.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 802 days (about 3.8 per month). Busiest month: 62% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

48/100
3.72 ★ average rating · 100 reviews
48/100 from 100 reviews over 5 months, limited confidence. no reviews in the last 12 months. one month holds 62% of the reviews.

These figures describe an earlier period, not the last 12 months.

Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026

Score

48.2

Industry average 62.8

14.6 below average

Rating

3.72

Industry average 4.11

0.39 below average

Reply rate

—

Industry average 34.0%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

69% of reviews positive, 30% negative

69%
positive
  • Positive69%
  • Neutral1%
  • Negative30%

Sentiment Balance

Covering December 2016 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Pricing
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Loyalty
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Onboarding
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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