Customereye

Eventbrite

Entertainment & Eventseventbrite.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

199 reviews over 4 days (about 1514 per month). Busiest month: 99% of reviews — one month dominates this sample. Languages: en 96%, es 1%, fr 1%.

Overall Score

48/100
Short observation window (4 days)
4.30 ★ average rating · 199 reviews
48/100 from 199 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 99% of the reviews.

Entertainment & Events average: score 60.7, rating 4.11 stars, reply rate 34.8%, over 1,178 ranked companies · benchmark 10 Oct 2026

Score

48.0

Industry average 60.7

12.7 below average

Rating

4.30

Industry average 4.11

0.19 above average

Reply rate

—

Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#920of 1178 ranked in Entertainment & Events
Top 78% · Bottom Tier
#1 (best)#1178 (worst)
#918Peer
#919Peer
#920This company
#921Peer
#922Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering September 2026 — 197 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 27% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Onboarding
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Response Speed
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Product Quality
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Problem Resolution
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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