Based on public reviews and response behavior.
100 reviews over 655 days (about 4.7 per month). Busiest month: 22% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,049 ranked companies · benchmark 2 Nov 2026
Score
62.5
Industry average 66.6
4.1 below average
Rating
3.39
Industry average 4.37
0.98 below average
Reply rate
—
Industry average 43.8%
not measured
Not ranked
no reviews in the last 12 months
64% of reviews positive, 36% negative
Covering April 2022 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,049 ranked companies in Home & Living (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.344 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 24% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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