Based on public reviews and response behavior.
600 reviews over 291 days (about 63 per month). Busiest month: 14% of reviews.
Mobile & Telecom average: score 53.2, rating 3.64 stars, reply rate 35.2%, over 402 ranked companies · benchmark 8 Oct 2026
Score
51.2
Industry average 53.2
2.0 below average
Rating
4.39
Industry average 3.64
0.75 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 17% negative
Covering November 2024 — 41 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 402 ranked companies in Mobile & Telecom (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.183). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 90% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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