Customereye

Lightnet

Mobile & Telecomwww.lightnet.ie

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 931 days (about 3.3 per month). Busiest month: 21% of reviews. Languages: en 100%.

Overall Score

93/100
−20.0 vs. last month4.69 ★ average rating · 100 reviews
93/100 from 100 reviews over 10 months, moderate confidence.

Mobile & Telecom average: score 52.8, rating 3.64 stars, reply rate 36.2%, over 355 ranked companies · benchmark 4 Oct 2026

Score

92.5

Industry average 52.8

39.7 above average

Rating

4.69

Industry average 3.64

1.05 above average

Reply rate

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Industry average 36.2%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#2of 355 ranked in Mobile & Telecom
Top 1% · Top Tier
#1 (best)#355 (worst)
#1Peer
#2This company
#3Peer
#4Peer
#5Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative9%

Sentiment Balance

Covering December 2025 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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