Youmetalks

Media & Content • United Statesyoumetalks.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

+10.0 vs. last month3.79 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#51of 172

Top 30% · Upper Half

#1 (best)#172 (worst)

#49Peer

#50Peer

#51This company

#52Peer

#53Peer

Overall Customer Sentiment

Above Average

58% of reviews positive, 38% negative

58%

positive

Positive58%
Neutral4%
Negative38%

Sentiment Balance

Covering October 2024 — 94 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 30% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

24.0%

Pricing

18.5%

Product Quality

13.9%

Communication

13.4%

Onboarding

10.0%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 24.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH52/100

52/100

signal score

•Built from a negative-review share of 45.7% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating

5★

54.0%

4★

12.2%

3★

10.7%

2★

4.7%

1★

18.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 76.8% of reviews in the last three months were positive, compared with 77.1% in the three months before that.

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