Asiatalks

Media & Content • United Statesasiatalks.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

−9.1 vs. last month3.60 ★ average rating · 588 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#147of 172

Top 85% · Bottom Tier

#1 (best)#172 (worst)

#145Peer

#146Peer

#147This company

#148Peer

#149Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 36% negative

61%

positive

Positive61%
Neutral3%
Negative36%

Sentiment Balance

Covering September 2024 — 44 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 36% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 581 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

24.8%

Pricing

19.7%

Communication

12.0%

Product Quality

12.0%

Response Speed

7.5%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 19.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH56/100

56/100

signal score

•Built from a negative-review share of 52.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

47.4%

4★

14.3%

3★

11.9%

2★

3.9%

1★

22.4%

Based on 588 analyzed reviews. Sentiment is holding steady: 77.9% of reviews in the last three months were positive, compared with 75.9% in the three months before that.

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