Customereye

Startups.co.uk

Media & Contentstartups.co.uk

Review data last updated .

Based on public reviews and response behavior.

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51 reviews over 1,343 days (about 1.2 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

63/100
+31.3 vs. last month4.27 ★ average rating · 51 reviews
63/100 from 51 reviews over 6 months, limited confidence.

Media & Content average: score 60.6, rating 4.00 stars, reply rate 32.0%, over 1,113 ranked companies · benchmark 23 Oct 2026

Score

62.8

Industry average 60.6

2.1 above average

Rating

4.27

Industry average 4.00

0.27 above average

Reply rate

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Industry average 32.0%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#514of 1113 ranked in Media & Content
Top 46% · Upper Halfup 60 from last month
#1 (best)#1113 (worst)
#512Peer
#513Peer
#514This company
#515Peer
#516Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

73% of reviews positive, 26% negative

73%
positive
  • Positive73%
  • Neutral2%
  • Negative26%

Sentiment Balance

Covering September 2023 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Response Speed
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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