Based on public reviews and response behavior.
391 reviews over 1,455 days (about 8.2 per month). Busiest month: 21% of reviews. Languages: en 100%, unknown 0%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
63.9
Industry average 52.0
11.9 above average
Rating
3.49
Industry average 3.33
0.16 above average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 37% negative
Covering August 2026 — 50 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 30% negative and 4% neutral.
Share of theme mentions
Themes from the 391 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.109 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 63.9 places the company in the top quarter of about 400 ranked Food & Dining companies (75th percentile: 61). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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