Farmdrop

Food & Dining • United Kingdomfarmdrop.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

63/100

−5.5 vs. last month3.93 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#16of 71

Top 23% · Top Tier

#1 (best)#71 (worst)

#14Peer

#15Peer

#16This company

#17Peer

#18Peer

Overall Customer Sentiment

Category Leader

73% of reviews positive, 26% negative

73%

positive

Positive73%
Neutral1%
Negative26%

Sentiment Balance

Covering December 2021 — 39 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 26% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2021.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.3%

Product Quality

20.7%

Customer Support

16.4%

Loyalty

12.9%

Response Speed

7.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Response Speed, making up 7.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100

48/100

signal score

•Built from a negative-review share of 19.3% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

65.0%

4★

7.5%

3★

3.5%

2★

3.8%

1★

20.2%

Based on 600 analyzed reviews. Sentiment is slipping: 82.3% of reviews in the last three months were positive, compared with 90.0% in the three months before that.

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