Based on public reviews and response behavior.
600 reviews over 395 days (about 46 per month). Busiest month: 25% of reviews.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
62.9
Industry average 52.0
10.9 above average
Rating
3.93
Industry average 3.33
0.60 above average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering December 2021 — 39 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 26% negative and 3% neutral.
Share of theme mentions
Themes from the 600 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.314). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 62.9 places the company in the top quarter of about 400 ranked Food & Dining companies (75th percentile: 61). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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