Based on public reviews and response behavior.
600 reviews over 400 days (about 46 per month). Busiest month: 10% of reviews.
Apparel & Fashion average: score 63.5, rating 4.26 stars, reply rate 38.3%, over 2,186 ranked companies · benchmark 12 Oct 2026
Score
68.5
Industry average 63.5
5.0 above average
Rating
4.70
Industry average 4.26
0.44 above average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering October 2024 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,186 ranked companies in Apparel & Fashion (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.156). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 88% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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