Customereye

Yellowpop

Home & Living • United Statesyellowpop.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

57/100
+13.1 vs. last month4.74 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#252of 675
Top 37% · Upper Half
#1 (best)#675 (worst)
#250Peer
#251Peer
#252This company
#253Peer
#254Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering December 2024 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.0%
Delivery Shipping
19.1%
Customer Support
13.7%
Response Speed
11.8%
Onboarding
11.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 10.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
89.0%
4
4.7%
3
1.5%
2
1.0%
1
3.8%

Based on 600 analyzed reviews. Sentiment is slipping: 89.7% of reviews in the last three months were positive, compared with 96.8% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis