Based on public reviews and response behavior.
100 reviews over 1,663 days (about 1.8 per month). Busiest month: 9% of reviews. Languages: en 100%.
Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,048 ranked companies · benchmark 2 Nov 2026
Score
63.4
Industry average 66.6
3.2 below average
Rating
4.50
Industry average 4.37
0.13 above average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering September 2023 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,048 ranked companies in Home & Living (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.187). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 49 mentions with a sentiment score of 77.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
