Based on public reviews and response behavior.
1,250 reviews over 1,745 days (about 22 per month). Busiest month: 26% of reviews. Languages: en 68%, unknown 30%, es 1%.
Home & Living average: score 66.9, rating 4.46 stars, reply rate 45.8%, over 5,116 ranked companies · benchmark 15 Oct 2026
Score
63.3
Industry average 66.9
3.6 below average
Rating
4.24
Industry average 4.46
0.22 below average
Reply rate
—
Industry average 45.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering August 2026 — 196 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 16% negative and 1% neutral.
Share of theme mentions
Themes extracted from 1,250 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,116 ranked companies in Home & Living (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.188 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 1% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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