Based on public reviews and response behavior.
36 days of reviews, with a steady monthly review flow. Busiest month: 56% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,928 ranked companies · benchmark 4 Nov 2026
Score
61.3
Industry average 66.9
5.6 below average
Rating
4.38
Industry average 4.38
in line with average
Reply rate
—
Industry average 43.9%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 18% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,928 ranked companies in Home & Living (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 33% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 143 mentions with a sentiment score of 80.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.