Based on public reviews and response behavior.
130 reviews over 289 days (about 14 per month). Busiest month: 44% of reviews. Languages: en 97%, fr 3%.
Home & Living average: score 67.0, rating 4.46 stars, reply rate 45.0%, over 5,958 ranked companies · benchmark 17 Oct 2026
Score
61.2
Industry average 67.0
5.8 below average
Rating
4.45
Industry average 4.46
in line with average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 35% negative
Covering September 2026 — 57 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 35% negative and 5% neutral.
Share of theme mentions
Themes extracted from 130 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,958 ranked companies in Home & Living (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 73% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 43 mentions with a sentiment score of 84.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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