Customereye

yaheetech.shop

Home & Living • United Stateswww.yaheetech.shop

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
−10.7 vs. last month4.08 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#489of 675
Top 72% · Mid Pack
#1 (best)#675 (worst)
#487Peer
#488Peer
#489This company
#490Peer
#491Peer

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering December 2024 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 14% of reviews in this period, with 86% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.0%
Delivery Shipping
18.8%
Loyalty
11.4%
Response Speed
11.1%
Customer Support
10.9%

Most feedback concerns Product Quality.

The most common complaint theme is Customer Support, making up 10.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100
48/100
signal score
  • Built from a negative-review share of 31.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
74.8%
4
0.7%
3
2.0%
2
2.5%
1
20.0%

Based on 600 analyzed reviews. Sentiment is slipping: 31.6% of reviews in the last three months were positive, compared with 63.0% in the three months before that.

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