Yami 亚米

Food & Beverage • United Statesyamibuy.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

34/100

−30.0 vs. last month2.90 ★ average rating · 459 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#536of 551

Top 97% · Bottom Tier

#1 (best)#551 (worst)

#534Peer

#535Peer

#536This company

#537Peer

#538Peer

Overall Customer Sentiment

Below Average

44% of reviews positive, 55% negative

44%

positive

Positive44%
Neutral1%
Negative55%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 435 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

22.4%

Loyalty

13.7%

Customer Support

12.6%

Pricing

11.2%

Product Quality

10.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 22.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH75/100

75/100

signal score

•Built from a negative-review share of 55.1% across this company's analyzed reviews.
•14 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.9avg rating

5★

40.1%

4★

5.4%

3★

5.2%

2★

3.3%

1★

46.0%

Based on 459 analyzed reviews. Sentiment is holding steady: 57.9% of reviews in the last three months were positive, compared with 60.0% in the three months before that.

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