Customereye

Zinio

Media & Content • United Stateswww.zinio.com

Review data last updated .

Based on public reviews and response behavior.

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650 reviews over 4,038 days (about 4.9 per month). Busiest month: 4% of reviews. Languages: en 71%, unknown 27%, es 1%.

Overall Score

68/100
+10.0 vs. last month3.26 ★ average rating · 650 reviews
68/100 from 650 reviews over 64 months, high confidence.

Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026

Score

68.0

Industry average 60.5

7.5 above average

Rating

3.26

Industry average 4.02

0.76 below average

Reply rate

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Industry average 31.2%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#272of 776 ranked in Media & Content
Top 35% · Upper Halfup 19 from last month
#1 (best)#776 (worst)
#270Peer
#271Peer
#272This company
#273Peer
#274Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

45% of reviews positive, 54% negative

45%
positive
  • Positive45%
  • Neutral2%
  • Negative54%

Sentiment Balance

Covering May 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 43% negative and 14% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Problem Resolution
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Product Quality
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Loyalty
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Customer Support
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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