Customereye

Zenith Vehicle Contracts

Automotive & Mobilitywww.zenith.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 171 days (about 36 per month). Busiest month: 22% of reviews. Languages: en 100%.

Overall Score

70/100
Short observation window (171 days)
−12.9 vs. last month4.08 ★ average rating · 200 reviews
70/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Automotive & Mobility average: score 61.2, rating 4.22 stars, reply rate 40.6%, over 1,412 ranked companies · benchmark 4 Oct 2026

Score

70.0

Industry average 61.2

8.8 above average

Rating

4.08

Industry average 4.22

0.14 below average

Reply rate

—

Industry average 40.6%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#458of 1412 ranked in Automotive & Mobility
Top 32% · Upper Half
#1 (best)#1412 (worst)
#456Peer
#457Peer
#458This company
#459Peer
#460Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

78% of reviews positive, 22% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative22%

Sentiment Balance

Covering September 2026 — 26 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Delivery Shipping
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Communication
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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