Based on public reviews and response behavior.
100 reviews over 760 days (about 4 per month). Busiest month: 14% of reviews. Languages: en 98%, de 1%, fr 1%.
Home & Living average: score 67.5, rating 4.45 stars, reply rate 45.0%, over 5,957 ranked companies · benchmark 17 Oct 2026
Score
59.8
Industry average 67.5
7.7 below average
Rating
3.03
Industry average 4.45
1.42 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 54% negative
Covering October 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,957 ranked companies in Home & Living (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.169 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 61% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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