Customereye

Wreaths By Mary

Hobbies & Arts • United Stateswww.wreathsbymary.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
+24.3 vs. last month4.91 ★ average rating · 358 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#217of 467
Top 46% · Upper Half
#1 (best)#467 (worst)
#215Peer
#216Peer
#217This company
#218Peer
#219Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 7% negative

91%
positive
  • Positive91%
  • Neutral2%
  • Negative7%

Sentiment Balance

Covering December 2023 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 353 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.6%
Product Quality
22.5%
Response Speed
19.0%
Loyalty
13.2%
Customer Support
8.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 22.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.5%
4
1.7%
3
2.0%
2
0.0%
1
0.8%

Based on 358 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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