Based on public reviews and response behavior.
106 reviews over 1,459 days (about 2.2 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 91%, unknown 7%, fr 2%.
Hobbies & Arts average: score 65.3, rating 4.41 stars, reply rate 31.5%, over 2,617 ranked companies · benchmark 21 Oct 2026
Score
71.5
Industry average 65.3
6.2 above average
Rating
4.07
Industry average 4.41
0.34 below average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 25% negative
Covering August 2026 — 53 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 106 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,617 ranked companies in Hobbies & Arts (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 53 mentions with a sentiment score of 81.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.07 stars is 0.3 below the Hobbies & Arts average of 4.4. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
