Customereye

Fishing Republic

Hobbies & Arts • United Kingdomfishingrepublic.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

42/100
3.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#443of 467
Top 95% · Bottom Tier
#1 (best)#467 (worst)
#441Peer
#442Peer
#443This company
#444Peer
#445Peer

Overall Customer Sentiment

Below Average

62% of reviews positive, 37% negative

62%
positive
  • Positive62%
  • Neutral1%
  • Negative37%

Sentiment Balance

Covering October 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 25% negative and 13% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
21.3%
Delivery Shipping
18.5%
Product Quality
13.7%
Loyalty
13.1%
Pricing
9.9%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 18.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH57/100
57/100
signal score
  • Built from a negative-review share of 45.0% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating
5
58.7%
4
7.0%
3
3.8%
2
4.2%
1
26.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 76.5% of reviews in the last three months were positive, compared with 77.8% in the three months before that.

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