Customereye

Wortleybrotherswoodengates

Construction & Industrial • United Kingdomwww.wortleybrotherswoodengates.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

63/100
+13.0 vs. last month4.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#90of 404
Top 22% · Top Tier
#1 (best)#404 (worst)
#88Peer
#89Peer
#90This company
#91Peer
#92Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 9% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative9%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
27.2%
Delivery Shipping
22.2%
Customer Support
13.0%
Loyalty
12.1%
Onboarding
7.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW8/100
8/100
signal score
  • Built from a negative-review share of 8.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.0%
4
3.2%
3
0.7%
2
0.5%
1
1.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 97.1% in the three months before that.

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